Customer feedback

When the easy answer isn’t the right answer.

Automotive Excellence is rated 5.0 on Google across 41 reviews. These customer excerpts show the care, preparation, and diagnostic thinking people experienced firsthand.

5.0 ★★★★★
Google rating · 41 reviews
Second opinions & difficult problems

The reviews that explain who Sjon is for.

When another shop, dealer, or earlier repair does not give the customer a clear answer, Automotive Excellence takes the time to follow the evidence.

More customer experiences

Prepared, capable, and willing to come to the vehicle.

From roadside problems to careful everyday service, these reviews speak to how Sjon shows up and works through the details.

★★★★★
My water pump failed while I was traveling on the interstate. Sjon arrived, made the necessary repairs in a timely manner, and charged a fair price.
AndyGoogle review · roadside repair
★★★★★
Fantastic experience with Automotive Excellence—very responsive, showed up like he said he would, and delivered five-star service.
MOE ZAKIGoogle review · trailer repair
★★★★★
We got stuck in a parking lot and needed a belt replacement. He came, solved all our issues, and we were able to make it safely home.
Fire Horse ExoticsGoogle review · belt replacement
★★★★★
He fixed what was wrong with my car and explained everything as he did it. He came quickly, listened to my concerns, and charged more than a fair price.
Lillian TorresGoogle review · clear communication
★★★★★
He is one of the most capable mobile mechanics I’ve met. He showed up fully prepared and removed a Honda Pilot crank bolt like it was nothing.
Keegan KellyGoogle review · difficult repair
★★★★★
Sjon was a lifesaver. I needed brakes done ASAP, and he brought every issue he noticed to my attention with a detailed explanation and follow-up.
Jeff LaguerreGoogle review · brake service
★★★★★
I called panicking about a tire change and he was here within 25 minutes during rush-hour traffic. Exceptional, kind, compassionate service.
Divine TimingGoogle review · mobile tire service
★★★★★
IMPECCABLE A1 SERVICE! Sjon went above and beyond when he saw us on the side of the road and offered to help.
Sap Sap Street EatsGoogle review · roadside assistance
★★★★★
Mechanics like him are very hard to come by. He took my call after hours, showed up ten minutes early, and was fully prepared.
Cody ParrishGoogle review · dependable service
★★★★★
I hit something on the highway and my car started blowing white smoke. He got me off the highway, helped me get the parts I needed, and had me back on the road in about two hours.
Trysten BakerGoogle review · highway breakdown
★★★★★
He came to my work and diligently worked through bad weather to make sure I was taken care of. I can’t say enough about the great experience.
Suzanne PurvisGoogle review · thorough diagnosis

These are concise excerpts based on the customer-provided Google reviews. The full review wording remains available in the business’s Google profile.

What customers value

The process matters as much as the repair.

The common thread is not just getting a vehicle moving again. It is careful troubleshooting, clear explanations, preparedness, and taking the customer’s time seriously.

Thoroughness

Taking time to look for the actual cause.

Communication

Explaining what is known and what comes next.

Preparedness

Showing up ready to work through the problem.

Follow-through

Taking ownership of the details through completion.